At FARIA, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains our shipping process, delivery timelines, shipping charges, and other important information regarding your order.

By placing an order with FARIA, you agree to the terms outlined below.

Delivery Areas

FARIA currently delivers across Pakistan.

At this time, we do not offer international shipping.

Order Processing

Once your order is confirmed, it will be prepared for dispatch.

• Orders are generally processed within 1 business day.
• Orders placed on weekends or public holidays will be processed on the next working day.

Please note that order processing time is separate from delivery time.

Delivery Time

Our estimated delivery time after dispatch is:

3–5 Working Days

Delivery times may vary depending on:

• Customer location
• Courier operations
• Weather conditions
• Public holidays
• Unexpected logistical delays

While we strive to deliver within the estimated timeframe, delays beyond our control may occasionally occur.

Shipping Charges

• Standard Delivery: Rs. 249
• Free Delivery: Orders above Rs. 5,000

Eligible orders automatically receive free delivery during checkout.

Order Verification

To prevent fraudulent orders, FARIA may contact customers through:

• WhatsApp
• Phone Call
• Email

If an order cannot be verified when required, it may be cancelled before dispatch.

Order Tracking

Once your order has been dispatched, you may receive shipment details or a tracking number (where available) to monitor your delivery.

Delivery Address

Customers are responsible for providing accurate delivery information, including:

• Full Name
• Mobile Number
• Complete Address
• City
• Province

FARIA is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Delivery Attempts

If delivery cannot be completed because:

• The customer is unavailable.
• The delivery address is incorrect or incomplete.
• The provided phone number is unreachable.
• The parcel is refused without a valid reason.

the shipment may be returned to FARIA.

Additional shipping charges may apply if the order needs to be dispatched again.

Parcel Inspection

For security and courier policy reasons, parcels cannot be opened before payment or delivery acceptance.

If you experience any issue after receiving your order, please contact us within the applicable return or exchange period.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 3 days of delivery and provide:

• Order Number
• Photos of the product
• Photos of the packaging (if available)

Our support team will review your request and guide you through the appropriate resolution.

Delivery Delays

Delivery may occasionally be delayed due to circumstances beyond our control, including:

• Severe weather
• Public holidays
• Political unrest
• Natural disasters
• Courier operational issues
• High seasonal order volumes

FARIA is not responsible for delays caused by third-party courier services.

Refused Deliveries

If a customer refuses delivery without a valid reason after the order has been dispatched, FARIA reserves the right to refuse future Cash on Delivery (COD) orders from that customer.

Policy Updates

FARIA reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

FARIA

WhatsApp: +92 313 6600862

Email: fariapkstore@gmail.com