Contact information
We're Here to Help
At FARIA, your satisfaction is our priority. Whether you have a question about a product, need help with an order, or require assistance with returns, exchanges, or refunds, our support team is here to assist you.
We strive to respond to all inquiries as quickly as possible and ensure a smooth shopping experience from the moment you place your order until it reaches your doorstep.
Customer Support
Feel free to contact us for assistance with:
- Product Information
- Order Status & Tracking
- Shipping & Delivery
- Returns & Exchanges
- Refund Requests
- Payment-Related Questions
- Size Guidance (where applicable)
- General Customer Support
Contact Information
WhatsApp Support
+92 313 6600862
For the fastest response, we recommend contacting us via WhatsApp.
Email Support
When contacting us about an existing order, please include your Order Number for faster assistance.
Order Support
To help us resolve your request quickly, please provide:
- Full Name
- Order Number
- Registered Phone Number
- A Brief Description of Your Concern
Business Hours
Monday – Saturday: 10:00 AM – 7:00 PM (PKT)
Sunday: Closed
Messages received outside business hours will be answered as soon as possible on the next working day.
We're Always Happy to Help
Whether you're shopping for yourself or choosing the perfect gift for someone special, we're committed to making your experience simple, secure, and enjoyable.
Thank you for choosing FARIA. We look forward to serving you!